Find answers to the questions that are most frequently asked by parents below. If still have questions about All About Kids services or centres please contact us.
Parents should contact the office before 9:00 am if a child is going to be absent or late. All About Kids Health Policy requires that children are symptom free, for 24 hours, including fever, vomiting and diarrhea, before returning to the centre.
If your child develops an illness during the day, we will do our best to contact a parent or guardian. It is imperative that parents provide updated medical and emergency contact information for their child.
In compliance with provincial regulations all parents must complete a screening form prior to dropping off their children each day. All About Kids offers a convenient online screening system to speed up the daily drop-off process. Upon arrival each child must still undergo a temperature check before entering.
Please complete the screening form each morning here.
When a child exhibits a fever and/or chills, cough, shortness of breath or decrease/loss of smell or taste, they should immediately self-isolate and COVID-19 testing will be required (unless child's health care provider provides an alternative diagnosis).
When a child exhibits ONE of these symptoms: sore throat, stuffy nose and/or runny nose, headache, nausea, vomiting and/or diarrhea or faigtiue, lethargy, muscle aches or malaise, then COVID-19 testing is not required. However child is required to stay home for 24 hours until he/she is feeling better, symptom improving and able to participate in the daily routines/activities (ie. participating in 2 hours of outdoor play, weather permitted).
When a child exhibits TWO or more of these symptoms; sore throat, stuffy nose and/or runny nose, headache, nausea, vomiting and/or diarrhea or faigtiue, lethargy, muscle aches or malaise, then immediately self-isolate and COVID-19 testing will be required (unless child's health care provider provides an alternative diagnosis).
If COVID-19 test is required for the child but the parent(s) have opted out, then the child will be excluded from the center for 14 days
On the occasion when an emergency arises and a parent is going to be late, they are required to call in to let staff know that they are going to be late. If we are not able to contact a parents or guardian, after a half hour from close, it is our legal obligation to contact the Children’s Aid Society.
There is be a $1.00 charge per child payable to the staff on duty for every 1 (one) minute after 6:00 pm. For those enrolled in the part-time morning program, there is be a $1.00 charge per child payable to the staff on duty for every 1 (one) minute after 1:00 pm (pick up time is 12:45).
Although the late pick-up fee is a measure of compensating staff for their over-time, we encourage parents to keep in mind that staff have other commitments which they schedule around their shifts and lateness is an impingement on and directly affects staff personal time. Monetary compensation is of little value when lateness interferes with scheduled classes and appointments.
All About Kids is affiliated with Daycare Webwatch who provides the web camera service to our locations. Setup is easy. When you complete the registration forms, just ensure that you have included your email address on the form. We will send a request to Daycare Webwatch to register you as a new user. At that time, Daycare Webwatch will send you an introductory welcome email with your password and login information.
Our technical support representative is always available to assist. You can email him at firstname.lastname@example.org. Please note, some workplaces, such as hospitals and government offices have firewalls so you may be unable to access the web cameras from computers at that location. If possible, Todd will be more than happy to assist you with this issue.
As it is impossible to fill a spot for a temporary absence, there is no reduction in the fees for the days that a child is absent, whether due to illness, absenteeism, professional activity days, school closure for extreme weather, holidays or family vacation.
All About Kids has been in operation since 1999, providing quality childcare at various locations throughout the GTA. Since it’s inception, All About Kids has also provided back-up care and event care to it’s numerous corporate clients.
All of our staff are qualified Teachers, Registered Early Childhood Educators (ECE) and Early Childhood assistants from accredited college programs, or assistants with a minimum of 1 year in the child care industry. All of our ECE’s are members of the College of Early Childhood Educators.
All of our staff members have completed a rigorous interview, an in-centre trial and have been subject to three stringent business reference checks.
Additionally, all staff undergoes satisfactory criminal reference check and has been or will be trained in CPR/First Aid.